I've been going to the one downtown for over 25 years and let me tell you, the started cheaping out on the home made hot sauce, used to be very good and they changed it a few months ago, to the point where it is completely tasteless and just hot without any taste, just burning hot, it's orange watered down liquid and looks like Franks hot sauce you would buy at the super market. Bring back the other sauce and stop being cheap with your customers.
The good: Service is very warm and welcoming. Food came out relatively quick and their fries are insanely good. They use real potatoes and they are cooked to perfection. The Bad and Ugly: I know my steaks. I have been to very high end steakhouses and while not all of them delivered, I have pretty good grasp on what to expect. Marmo uses dry aged steaks but the ones we had were terrible. I'm choosing my words carefuly: They were terrible. Overcooked and didn't taste much. This is also the only steakhouse that I experienced that doesn't give you steak knives. The price was definately not worth the experience. I usually give restaurants a second chance in case they had a bad day but not in this case. There is no coming back from such a bad experience. My advice to the staff, listen to the feedback of your customers instead of being combative. We want you to thrive in the neighborhood but not at the expense of our experience and our hard earned cash. To the waiters, keep doing what you are doing. You guys rock.
Went during the pre-opening week and had an amazing experience-Alycia and Irada were incredibly kind, attentive, and made the night feel special. The food and vibe were great, so I came back. Unfortunately, my second visit was a big letdown because of our server, Cristina. She was disorganized, very slow, and came off as careless and passive-aggressive. It felt like our table (and others around us) were being ignored, and I even overheard her being rude to coworkers, which didn't help the atmosphere at all. This place clearly has a lot of potential, but the difference in service was night and day. Staff like Alycia and Irada are exactly what you want-hopefully that's the standard going forward. I'd still come back, but really hoping for a better service experience next time. / Je suis allé pendant la semaine de pré-ouverture et l'expérience était incroyable - Alycia et Irada étaient super attentionnées, gentilles et ont vraiment rendu la soirée spéciale. La nourriture et l'ambiance étaient excellentes, donc je suis revenu. Malheureusement, ma deuxième visite a été une grosse déception à cause du service de Cristina. Elle était désorganisée, très lente et donnait l'impression de s'en foutre. Son attitude était passive-agressive, et on avait clairement l'impression que notre table (et celles autour) étaient ignorées. Je l'ai même entendue parler de façon irrespectueuse à ses collègues, ce qui a vraiment nui à l'ambiance. Le restaurant a énormément de potentiel, mais la différence de service était flagrante. Des employées comme Alycia et Irada font toute la différence - j'espère que ce sera le standard à l'avenir. Je reviendrais pour la nourriture, mais en espérant un bien meilleur service.
Excellent food and excellent service! The personnel is so nice and friendly! It's always my go to place to have dinner with friends and I can't forget to mention that it's a great place to celebrate our birthdays!
You're really paying for the atmosphere, not the food. The vibe is beautiful, but the food was very basic and not well presented compared to the setting. There are definitely better Japanese and sushi spots out there. The staff were super nice though probably the highlight of the experience.
Was looking for BYOB and found this place, so we decided to have my husband's birthday dinner here. During the reservation process, the staff were very kind and helpful. The restaurant is nicely decorated and is on the smaller side but very quaint and cozy. The food was delicious and there are many options at pretty reasonable prices! And the carrot cake... OMG!!! Thank you L'in-time! - Meagan & family
The food was delicious and the staff was great. The service was pretty slow, most likely because their staff is new and it was busy. Waited around 45+mins for our final plate, so we decided to order dessert. Final plate never came but the dessert came pretty quick. Dessert options are pretty good.
